Terms of service

Last Updated: April 2026

Welcome to our store. By accessing or purchasing from this website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. Overview

This website is operated by Strong Routes. Throughout the site, the terms “we”, “us” and “our” refer to Strong Routes. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

2. Online Store Terms

By using this site, you confirm that:

You are at least the age of majority in your country or have permission from a guardian
You will not use our products for any illegal or unauthorized purpose
You will not transmit any viruses or harmful code

A breach of these terms may result in termination of your access to our services.

3. Products & Services

All products are made to order. We reserve the right to:

Modify or discontinue products at any time
Limit quantities of any products or services
Refuse service to anyone for any reason

We make every effort to display product colours and images accurately, but we cannot guarantee your device’s display will be exact.

4. Orders & Billing

We reserve the right to:

Refuse or cancel any order
Limit or cancel quantities purchased per person or order

You agree to provide current, complete, and accurate purchase and account information.

If we cancel or modify an order, we may attempt to notify you using the contact details provided.

5. Pricing & Payments

All prices are listed in GBP and are subject to change without notice.
We are not responsible for additional charges such as:

Taxes
Customs duties
International fees

These are the responsibility of the customer.

6. Shipping & Delivery

Delivery times are estimates and not guaranteed. Delays may occur due to:

Production times
Shipping carriers
Customs processing

We are not liable for delays outside our control.

7. Returns & Refunds

Please refer to our Refund & Returns Policy for full details.
By making a purchase, you agree to that policy.

8. Intellectual Property

All content on this website—including designs, logos, images, and text—is the property of Strong Routes and may not be used, reproduced, or distributed without permission.

9. Limitation of Liability

We are not liable for any:

Indirect, incidental, or consequential damages
Loss of data, profits, or revenue
Issues arising from misuse of our products

Our liability is limited to the amount paid for the product.

10. Third-Party Services

We may use third-party providers (such as payment processors and fulfilment partners). We are not responsible for their actions, policies, or service interruptions.